Your privacy matters to us. We are committed to protecting your personal health information and respecting your trust.
This notice explains how your health information may be used and shared, and how you can access and protect that information. It follows the requirements of the Health Insurance Portability and Accountability Act HIPAA.
Our commitment to your privacy
Tri-County Wellness is required by law to protect the privacy of your protected health information. This includes information that identifies you and relates to your health, care, or payment for care.
We follow strict standards to keep your information secure, confidential, and used only when appropriate.
How we may use your information
Your health information may be used or shared for the following reasons:
• To provide care and coordinate treatment
• To communicate with you about appointments, services, or care plans
• To process payments or insurance related activities
• To operate and improve our practice
• To comply with legal and regulatory requirements
Only the minimum necessary information is used or shared.
Your rights as a patient
You have important rights regarding your health information, including the right to:
• Access and request copies of your medical records
• Request corrections to inaccurate information
• Request limits on how your information is used or shared
• Request confidential communication methods
• Receive a list of certain disclosures of your information
• Receive a paper copy of this notice at any time
We will honor these rights whenever possible and explain any limitations clearly.
How we protect your information
We use physical, electronic, and administrative safeguards to protect your health information. This includes secure systems, staff training, and policies designed to prevent unauthorized access.
Only team members who need your information to do their job are allowed access.
Website and digital communication
This website is intended for general communication only.
Please do not submit personal health information PHI through website forms, contact forms, or email. This includes details about medical conditions, symptoms, diagnoses, treatment history, test results, or other sensitive health information.
Information submitted through website forms is used only to help us respond to general questions, scheduling requests, or administrative needs. While we take reasonable steps to protect online communication, email and web forms are not always fully secure.
If you need to share personal or sensitive health information, we will provide secure options and discuss the best way to communicate directly.
If you are ever unsure what information is appropriate to share online, please contact our office by phone and we will guide you.
Sharing information with others
We do not sell or share your health information for marketing purposes. Information is only shared when required for care, operations, payment, or as required by law.
If we ever need to share information for another reason, we will request your written permission first.
Questions or concerns about privacy
If you have questions about this policy or believe your privacy rights have been violated, please contact our office directly. We take concerns seriously and will work with you to address them.
You also have the right to file a complaint with the U.S. Department of Health and Human Services without fear of retaliation.
Our promise
Respect, trust, and consent guide everything we do. Protecting your privacy is part of providing safe, ethical, and compassionate care.
